Terms of Service Agreement
1. Subject matter
This Agreement regulates all relations between:
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Buying or using CookieScript products or services implies that the user/customer has both read and accepted these Terms of Service. This is also indicated by a mandatory checkbox/dropdown during registration/purchase of membership. CookieScript reserves the right to change or modify current Terms of Service without prior notice.
2. The Services
CookieScript is only the service provider and it is your own responsibility to ensure correct settings and implementation of CookieScript is used on your website in case you use it to comply with a certain law, regulation, or directive, including but not limited to EU’s General Data Protection Regulation (GDPR) and EU’s ePrivacy Directive.
CookieScript offers a set of options for the Pop-up, which is constantly updating to ensure Services cover as many customers' needs as possible.
CookieScript organizes server resources in a way to provide a high level of service with at least 99.9% uptime on the operation of the cloud service, both website and script hosting.
3. Membership subscriptions
Purchasing a membership will give you access to additional CookieScript functionality and premium support. All functionality you get is described on Pricing Page. By purchasing a paid membership, you agree that:
- There is no warranty or in any other way any form of liability on the side of CookieScript.
- CookieScript reserves the right to offer discounts or permanent price changes at any moment, without prior notice.
The account that purchased the membership, cannot be shared. Sharing or other methods that allow for multiple users to access the same account are strictly forbidden and may result in termination of the account and support.
3.1. Free membership
Free Membership user’s Pop-up displays a copyright text with a link to Cookie-Script.com which is not allowed to be removed. Trying to modify source code and remove links to Cookie-Script.com may result in termination of the account and free support.
3.2. Paid memberships
Paid Membership duration, price, and other limitations are described on the Pricing page and can be modified without prior notice.
Your Paid Membership limitations and functionality is locked to your account during purchase and will not be reduced later during the membership period. After the membership period finishes and needs to be renewed, the latest limitations and prices from the Pricing page will be applied to your membership.
CookieScript feature limitation policy is targeted to keep all the existing functionality user currently has and only include more functionality with every update.
If the Paid Membership period is limited, a periodic payment will be automatically created in PayPal/Stripe to extend your membership when the initial membership period is over. You can cancel this automatic periodic payment directly in PayPal or in your CookieScript account.
The exact price to be charged is calculated automatically using prices from the Pricing page and provided billing information.
The final charge, including all taxes, will be displayed before the order is made. The amount of VAT, which may be added to the charge, is 21% of the total billing amount and will be added depending on the location and legal entity of the purchaser. According to the European Union Council Directive 2006/112/EC, 21% VAT will be added if the purchaser
- is from Lithuania
- is from within the European Union and does not have a European VAT ID
Companies and private customers from the United Kingdom pay UK VAT, which is 20%.
Companies inside the EU (except Lithuania) and all other customers outside the EU pay 0% VAT.
Once payment is complete, you will receive a VAT Invoice with CookieScript company details.
While CookieScript makes every effort to ensure that the content of this website is accurate, the website is provided 'as is' and CookieScript makes no representations or warranties in relation to the accuracy or completeness of the information found on it. While the content of Cookie-Script.com is provided with the utmost care and attention, we do not warrant that the information will always be up to date, be true and not misleading, or that this site will always (or ever) be available for use. This also includes any legal information related to cookie usage on websites.
We do not warrant that the servers that make this website available will be an error, virus, or bug-free and you accept that it is your responsibility to make adequate provisions for protection against such threats. We recommend scanning any files before downloading them.
Nothing on this website should be taken to constitute professional or legal advice or a formal recommendation and we exclude all representations and warranties relating to the content and use of this site. In no event will CookieScript be liable for any incidental, indirect, consequential, or special damages of any kind, or any damages whatsoever, including, without limitation, those resulting from loss of profit, loss of contracts, goodwill, data, information, income, anticipated savings or business relationships, whether or not advised of the possibility of such damage, arising out of or in connection with the use of this website or any linked websites.
7. Limitation of Liability for Loss or Damage
In conjunction with the Disclaimer and Warranty as explained above, you expressly understand and agree that any claim against us shall be limited to the amount you paid, if any, for use of services. CookieScript will not be liable for any direct, indirect, incidental, consequential, or exemplary loss or damage which may be incurred by you as a result of using our services, or as a result of any changes, data loss or corruption, cancellation, loss of access, or downtime to the full extent that applicable limitation of liability laws apply.
All CookieScript users are eligible for free support provided by email. Support can be contacted using a Contact Form or using a Support Form on the account page. In case of many support requests, additional Chat Support will be available on all Cookie-Script.com pages.
While CookieScript makes every effort to ensure high quality and fast support, sometimes it can take up to 72 hours to get a reply from CookieScript Support. Most times during the day user can expect an answer from CookieScript Support within a few hours.
In case of any bugs/errors found by users, CookieScript Support makes all efforts to fix those errors/bugs.
CookieScript reserves the right to limit or cancel support in the following situations:
- unreasonable behavior by the client; such as bad language, racism, etc.;
- continued/repeating (server) issues that cannot (or should not) be resolved by CookieScript;
- the client is not cooperative in providing additional details on the issues raised.
9. Refund policy
CookieScript offers a full money-back guarantee for a period of 7 days after purchase. In case of a refund, the user’s account will be completely deleted.
Users have the possibility to try the free CookieScript version and see if it works correctly on the user's website.
Free Membership users can also get Paid Membership for a limited time to test all Paid Membership features and compatibility with their website.
In order to get a refund, the user must:
- contact CookieScript Support and explain a reason for a refund;
- give CookieScript Support a possibility to fix a bug/error if the bug/error is the reason for a refund.
In case a bug/error is related to CookieScript, CookieScript Support cannot fix the bug/error and the user met all requirements above, the user can ask for a full refund (excluding possible transaction costs).
We have the right to terminate your access to any or all of our products and services at any time, without notice, for any reason, including without limitation, breach of these Terms of Service. We may also at any time, at our sole discretion, discontinue the products, website, or services or any part thereof without prior notice and you agree that we shall not be liable to you or any third party for any termination of your access to the products, website or services.
11. Copyright & ownership
The customer may not claim intellectual or exclusive ownership to any CookieScript products, modified or unmodified. All products are and remain the property of CookieScript except where the ownership clearly lies with other parties (such as for third-party libraries). CookieScript respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us about the matter.